TLScontact, a global visa and consular services specialist and part of the Teleperformance Group, in partnership with PAE, a global smart solutions provider to the U.S. government and its allies, has been awarded a place on a U.S. State Department contract with a potential value of up to $3.3 Billion USD over ten years.
The U.S. State Department’s Global Support Strategy 2.0 Indefinite Delivery, Indefinite Quantity (IDIQ) contract vehicle covers the provision of support services for U.S. consular operations around the world. The IDIQ, which will run for a ten-year period starting from 2020, has a maximum value of $3.3. billion USD.
In partnership with PAE, TLScontact will compete for task orders awarded through the IDIQ, to deliver overseas consular support services in 120 countries. Eighteen task orders will be awarded in total, for the provision of information services, application and appointment services, fee collection, document delivery, queue management, staffing and off-site data collection to 175 U.S. consular sections around the world.
TLScontact has extensive experience in the visa sector, having processed millions of visas each year on behalf of major governments around the world since it was founded over a decade ago.
TLScontact首席执行官Simon Grant在发布公告时评论道：”我们对这个决定感到十分高兴。凭借我们在签证领域的丰富经验，我们期待支持美国政府向美国签证申请人提供世界一流的服务，并致力于提供卓越的客户体验。” 。
Commenting on the announcement, Simon Grant, CEO of TLScontact, said: “We are delighted with this decision. We look forward to supporting the United States government in delivering world-class services to U.S. visa applicants, drawing on our extensive experience in the visa sector and focus on delivering exceptional customer experience.”
相关链接/Related Links: http://tlscontact.com