黄钰茵，上海胜创包装服务有限公司广州分公司经理 － Conny Huang，Branch Manager，Century Relocation Services Co. Ltd. Guangzhou Branch.
DB: 胜创的服务宗旨和使命是什么？What is the main mission of Century?
胜创的服务宗旨是：以优质的服务，有竞争力的价格为客户提供一站式的办公室及工业厂房搬迁解决方案。
Our Aim: High-quality service, Competitive price, One-stop relocation solution providers for offices and industrial premises.
胜创的使命是：通过不断的提升服务质量，提高工作效率，专注创新，降低成本，在办公室及工业厂房搬迁领域成为市场的领导者，龙头企业。成为中国境内知名企业与跨国公司搬迁服务 的首选供应商。
Our Mission: We keep improving our service and work efficiency, and focusing on innovation and lowering costs. We pursue to be the leading relocation solution provider for offices and industrial premises in the market and to be the first choice of the well-known domestic enterprises and multinational corporations.
DB: 胜创的主营服务有很多，而在广州的分公司中哪些是你们的业务亮点？Century provides many services. Among them, which are the highlights in the Guangzhou Branch?
办公室搬迁服务中，我们主要的服务价值体现是能够为客户量身定制完善的搬迁计划，充分考虑到潜在问题的风险，并能够作出评估和制定风险后备预案，及时控制管理风险并体现出超强的风险管理能力，从而减轻客户行政部门对搬迁的时间与人力投入。我司以上的优点也正正是客户普遍疏忽的地方，他们往往只担心供应商在搬迁项目当中是否能提供足够的车和人手而忽略了其实项目实施最主要的还是在风险控制及现场管理上。
In our relocation service, our main service value is to tailor-make our customers’ relocation plans, take into consideration every potential risk and problem, draw up risk assessment and back-up plans accordingly and so we can make relocation risks controllable and manageable. In this way, we can also reduce the cost of time and manpower. The advantages we mention above are what customers tend to ignore as they are more easily concerned about such hardware services as vans and manpower than the feasibility of the relocation plans and the risk management.
我们的搬迁服务还包括工业厂房及设备的搬迁，他们更需要具有项目管理经验的公司为他们提供专业的方案设计、管理及实施服务。而且很多外国进口的设备更需要具有一定英语沟通能力的搬迁项目经理与客户及设备工程师进行沟通协调。
Our relocation service also includes the relocation of industrial premises and facilities. This project requires a more experienced relocation solution provider like us to assist them with a more professional project design, management and execution. Besides, many foreign facilities require an experienced bilingual project manager to communicate with his clients and engineers.
DB: 当上海胜创在广州建立分公司期间，公司遇到过什么困难吗？During the time when Century established its branch in Guangzhou, what difficulties has it encountered?
困难一定是有的，当一家公司在一个区域首次出现的时候，客户凭什么相信你呢？可以说一开始我们是用态度征服了我们的客户，然后在项目实施过程中我们的专业、专注又赢得了客户的信任与好评。慢慢地Century得到了各个行业的客户的认同。
Yes. There must be some difficulties. When a company debuts in a new region, how can you make your customers believe in you? It is fair to say that our clients choose us at the very beginning because of our earnest attitude. We later show our professionalism and concentration during the implementation of a project, which earns trusts and favorable feedbacks from our clients. Gradually, Century wins the recognition of clients from all walks of life.
DB: 你在胜创广州分公司工作了多久？你认为从工作中受益最大的是什么？How long have you been with Century, Guangzhou Branch? What have you benefited the most from working here?
我在Century广州分公司成立之初就已加入，现在已经迎来第七个年头。我觉得加入Century最大的受益是学会了风险管理 – 预见事情的发生，虽然搬迁不是很复杂的事情，但有时候客户提出来的要求往往会使操作产生一定的风险，作为专业的搬迁团队，必须要把潜在风险提前和客户沟通以寻求双方都满意的解决方法。
I have been working for Century, Guangzhou Branch since its establishment. It is so far seven years. What I have benefited the most from working here is that I learn to foresee risks – risk management. Although relocation is not literally a complex concept, implementing relocation will sometimes generate certain risks and problems. As a professional relocation solution provider, we must communicate with our clients about the potential risks during relocation in advance and seek for a perfect solution that meets the needs of our clients.
DB: 你能站在一个消费者的角度说出胜创广州分公司的三个优势吗？它们分别是什么？Could you tell us the three advantages that Century, Guangzhou Branch has from a consumer perspective?
一，我们有专业的，经验丰富的服务团队，从我，到我们的客户经理，项目经理，外勤经理到工人都有超过10年的行业经验。我们的这些经验能给客户提供更好的方案设计，风险预控及现场管理。二，热枕的工作态度，多与客户沟通聆听，耐心了解客户真正的需求。三、一站式的办公室服务，除了搬迁本身，我们还可以为客户提供搬迁前后的办公室后勤服务，如搬迁前新办公室的开荒清洁，空气治理，绿植租赁，搬迁后的旧家具回收处理， 日常保洁，虫控服务等。
First, we are professional and we have an experienced team. From me to our customer manager, project manager and operation manager, we have more than 10 years of work experiences, which can serve our customers better with a perfect project design, risk management and relocation operation. Second, we have an enthusiastic work attitude; we are good at listening and communicating, and we understand our client’s real needs. Third, we offer one-stop relocation solutions of office service. Apart from relocating itself, we also provide logistics service including air purification, green plants leasing, recycling, insect-control service and daily cleaning services.
DB：我们能从什么渠道了解更多‘上海胜创包装服务有限公司广州分公司’？Where can we get more information about ‘Century Relocation Services Co. Ltd. Guangzhou Branch’?
