Mr. Timothy Lai has recently been promoted as Executive Assistant Manager of Operations of Marco Polo Lingnan Tiandi Foshan. His responsibility is to assist the General Manager in managing the daily operation of the hotel, integrating various resources, improving products and services, and striving to improve the hotel’s profitability.
Mr. Lai holds the Bachelor Degree of Hotel and Catering Management and Postgraduate Certificate in Management from The Hong Kong Polytechnic University. He also received his Certification in Revenue Management by Cornell University. Mr. Lai worked for international chain hotel such as Hyatt Regency Hong Kong, Novotel Century Hong Kong Hotel, Gateway Hotel and The Marco Polo Hong Kong Hotel. Mr. Lai was appointed as Director of Rooms during the opening of Marco Polo Lingnan Tiandi Foshan in 2011 and he has made excellent achievements in rooms’ financial performance, customer satisfaction, hotel safety and employee participation. He led and supervised the hotel team to maintain excellent service standards, resulting the hotel able to maintain number one position for five consecutive years in Foshan market on TripAdvisor.
Mr. Timothy Lai has over 23 years of experience in hospitality management. He attaches importance to staff cohesion, creation and efficient actions and he is revenue driven and standard service-oriented. We believe Mr. Lai will make more contributions to the operation and administration of the hotel in his new position.
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About Marco Polo Lingnan Tiandi Foshan
EXPLORE DISCOVER EXPERIENCE
Located in the central Chancheng District of Foshan at the junction of Zumiao Road and Renmin Road, Marco Polo Lingnan Tiandi Foshan is designed with a modern and oriental touch. It is adjacent to the Ancestral Temple and the beautiful Lingnan Tiandi. It is only a 5 minutes’ short walk to the Zumiao subway station and 55 minutes’ drive to the Guangzhou Baiyun International Airport. The hotel features 390 rooms and suites, including three stylish villas with private gardens and a variety of 1-2 bedroom serviced apartments. All rooms have private balconies, either overseeing the Foshan Lingnan Tiandi or the city center. For more information, visit marcopolohotels.com.
About Global Hotel Alliance
Global Hotel Alliance (GHA) is the world’s largest alliance of independent hotel brands, bringing together 30 brands with over 550 hotels in 75 countries. GHA uses a shared technology platform to drive incremental revenues and create cost savings for its member brands. GHA’s award-winning loyalty program, DISCOVERY, provides 13 million members exclusive opportunities to immerse themselves in local culture wherever they travel. For more information, visit discoveryloyalty.com.