On 27th July, 2021, Air France received a 5-star Covid-19 Airline Safety Rating from Skytrax, the international air transport rating agency.
Since obtaining a 4-star rating in January 2021, the company has now attained the highest rating in this global benchmark for certifying covid-19 air travel health and safety standards. Air France is the first major European airline to receive this award. Skytrax thus recognizes the effectiveness of the health and hygiene measures implemented by Air France to protect customers and staff since the beginning of the Covid-19 crisis, as well as the improvements undertaken during the first half of 2021.
Among these measures, the rating agency evaluated the cleaning and disinfection procedures at the airport and on board aircraft, recycling of the cabin air, special signage and floor markings to ensure physical distancing, the compulsory wearing of masks, provision of hand sanitizer and an adapted service in the Air France lounges and on board aircraft.
Following a comprehensive audit of these measures carried out in June 2021, Skytrax was notably able to confirm the strict application of procedures for cleaning and disinfecting frequently touched surfaces at the airport and on board the company’s aircraft.
法航负责客户体验的高级副总裁Fabien Pelous表示：“获此5星评级认证，我们非常自豪，这是对法航全体团队为确保实施‘Air France Protect标准’而每天所做巨大努力的认可。这也将进一步激励我们继续努力，确保乘客可以放心无忧地搭乘法航航班。”
“We are proud to obtain this 5-star rating which once again recognizes the immense efforts made by Air France teams on a daily basis to guarantee the implementation of our Air France Protect programme. It is also an additional incentive to pursue our efforts to ensure our customers travel with complete peace of mind” stated Fabien Pelous, SVP Air France Customer Experience.
Air France Protect，法国航空的健康承诺
Air France Protect, Air France’s health commitment
法国航空始终将客户和员工的健康与福祉置于首位。自新冠疫情爆发以来，法航在机场和机上一直实施最严格的健康和卫生措施，以保证最佳的安全条件。在 “Air France Protect “卫生标准下，法航定期调整这些措施，以适应当前健康环境的变化。
The health and well-being of Air France customers and staff are at the heart of the company’s concerns. Since the beginning of the coronavirus crisis, the company has maintained the strictest health and hygiene measures both at the airport and on board aircraft to guarantee conditions of optimum safety. Grouped under the “Air France Protect” label, these measures are regularly adapted to changes in the current health context.