2020年7月23日，广州四季酒店在位于70楼的中庭酒吧举办了八周年庆祝派对，与酒店尊贵的嘉宾共庆欢乐时刻。广州四季酒店总经理博乐先生致辞感谢了到场来宾们多年的支持。宾客们尽情享用了酒店精心准备的美味佳肴以及畅饮香槟美酒，现场乐队表演精彩，宾客尽欢。
作为全球第88家四季酒店，自开幕以来，广州四季酒店一直保持着品牌固有的姿态，把对宾客的悉心关怀与出色的“待人如己”的服务理念相结合，被商务及休闲旅行者视为理想下榻之所。广州四季酒店以其优质的服务与创新的美食餐厅荣获诸多奖项，其中包括酒店连续六年荣获福布斯旅游指南五星荣誉、位于69楼的花水疗中心五次荣获福布斯旅游指南四星水疗，以及中餐厅愉粤轩连续两年荣获米其林一星餐厅。
广州四季酒店一直以来为客人提供多样性、预见性的选择，并致力于紧跟当下趋势勇于带来新的变化。例如，为给客人带来更加独特的体验，花水疗中心与来自巴黎的著名水疗品牌“原液之谜”合作，提供精致而奢华的护肤项目。在2020年的特殊时期，酒店开展落实了针对客人和员工推出的健康与安全计划“净心呵护”。而在暂时不能远行的阶段，为全方位提升日益渐长的家庭客人旅居体验，酒店首次在暑期间于宴会厅打造一个丰富精彩的亲子乐园，携手与乐高教育合作，带来备受儿童喜爱的乐高积木搭建活动，以及烹饪课堂和插花环节，让家人和宝贝共度美妙时光。
创新活动的概念不止于此。酒店所处的国际金融中心顶楼具备目前CBD最高的停机坪，广州四季酒店首次将其打包进入婚宴套餐，推出了全新的高空停机坪婚礼留影服务。此外，酒店也积极主动与全球知名婚纱品牌VERA WANG合作，预订四季婚宴的新娘既有机会享受梦想之纱的专属优惠，披上婚纱女王打造的高定嫁衣。
奢华酒店和高端旅游在不断地变化中。广州四季酒店加强完善网站及新媒体平台体验，加强其APP的Chat功能，确保千禧一代消费者能够通过技术终端找到服务人员，和客人建立起联系感。社交媒体成为人们生活中不可或缺的一部分，广州四季不但运营监测自己的多个社交媒体帐号，并且积极打造微信商城每个月的“粉丝日”，八周年之际更是推出周年专属优惠，回馈酒店忠实的客人及追随者。当“视频直播”成为目前备受欢迎的宣传媒介时，广州四季酒店也与紧跟趋势，尝试了视频直播平台，将活动的精彩环节展现给未能到场的观众。
“8在中国文化中是一个特殊而幸运的数字，我们也是全球第88家四季酒店，这个吉祥的数字为我们在广州的成功发展增添了一个好彩头。”酒店总经理博乐先生说，“自2012年开业以来，广州四季酒店在产品、硬件和服务方面，都已经达到了一个全新的里程碑。我们致力于为客人提供与时俱进的高水准服务，希望每位客人体验到酒店非凡的气质和魅力，也希望有更多的宾客可以享受四季酒店带来的不一样的奢华体验。”
The 8th anniversary of Four Seasons Hotel Guangzhou was celebrated with a small reception for guests and stakeholders last evening. General Manager, Mr. Patrick Pollak expressed his sincere gratitude to all guests.
“I think being the 88th Four Seasons to open has brought us tremendous good fortune; I think it doubled our luck!” said Pollak. “I have been here for just three years and in that time, I have come to know many of our valued guests, and worked alongside some of the most dedicated people in the hotel industry. I feel fortunate to be able to work in this iconic building and immerse myself in Chinese culture.” Over the past 8 years’ the hotel has received numerous awards & recognition including: Forbes five-star rating for six consecutive years; One Michelin starred Cantonese restaurant Yu Yue Heen, for the past two years, and Hua Spa has been recognized by Forbes Travel Guide with a four star ranking for five consecutive years.
Pollak emphasized that the success of Four Seasons rests on its people – something that’s been true in his entire (24 years) tenure with the company.
“Four Seasons Guangzhou is able to offer rich and meaningful experiences by connecting people and cultivating craftsmanship and quality in all that we do. Our people are the heart of our brand and possess their own unique charm, personality, integrity and values, and this is key to our success – and to mine.”
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